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Getting help

If you have any questions about EasyBuild, or if you need help, please don't hesitate to reach out to the EasyBuild community through one of these channels.


Documentation

Make sure to check the EasyBuild documentation first, which is available at https://easybuild.readthedocs.io.

It is not unlikely that an answer to your question is available there already. The search box on the top left may be helpful.

GitHub search

GitHub logo

You can open an issue in one of the EasyBuild repositories in the easybuilders GitHub organisation to ask questions, report problems or share suggestions and ideas for additional improvements.

Please try to post the issue in the most suitable repository. If you are not sure which repository is most suited just go ahead and open the issue anyway, the EasyBuild maintainers can move your issue if deemed appropriate.

You can also use the search box on the top left to see if somebody else has already asked a similar question.

GitHub search

Mailing list

Feel free to ask any questions or provide feedback via the EasyBuild mailing list easybuild@lists.ugent.be.

Keep in mind that you need to be subscribed to the mailing list in order to post messages there! You can subscribe via this link.

In 2016-2017 over 1,000 messages were posted to the EasyBuild mailing list. More recently this has decreased to about 700 messages per year, mostly due to the EasyBuild Slack channel.


Slack logo

The EasyBuild Slack is a quick and easy way to get in touch with the EasyBuild community. Over 275 people have joined it so far, and there is usually somebody awake in there who may be able to help you out.

To join the EasyBuild Slack, request an invitation via this link.

If you are not a big fan of Slack, you can also consider joining the #easybuild IRC channel (available on the Freenode IRC network). A bot relays messages between this IRC channel and the #general channel in the EasyBuild Slack.

Note

A dedicated #tutorial channel was created for this tutorial in the EasyBuild Slack.

If you have any questions that are specific to this tutorial, please post them there.


Conference calls

Every other week on Wednesday an EasyBuild conference call is set up to discuss recent developments, provide an outlook to the next EasyBuild release, and provide answers to questions that can be raised by the people attending the call.

These conference calls are open to anyone interested in the EasyBuild project.

More information, including the dates and times of the next calls, is available here.


Last update: March 6, 2021